Kerry Hallard is the CEO of the National Outsourcing Association and Director of the European Outsourcing Association. Kerry is leading the NOA to grow the reach and the reputation of the outsourcing industry globally. Professionalising the outsourcing industry through standards and qualifications is core to the NOA's work today. Prior to joining the NOA full time, Kerry was Managing Director of Buffalo Communications, the communications consultancy which the NOA had outsourced its marketing, membership services and Secretariat to and was publisher of sourcingfocus.com and the Outsourcing Yearbook. During her 20 years in communications Kerry worked for companies to include: ICL; Lexmark; IBM; KPN Qwest; Avaya; Crystal Decisions and Cincom. Kerry received an MBA from Kingston Business School in 2004 and is a Member of the Association of MBAs. Prior to commencing her career in communications, Kerry worked in Eagle Star Insurance Services IT department. Kerry graduated from the University of the West of England with a BA Hons in Modern Languages and Information Systems.

Xavier is a seasoned executive with some 20 years experience in multinational companies in consulting, finance and M&A positions. He is the co-founder of several successful companies in the BPO industry. Xavier is currently the founder and CEO of CallPoint New Europe, a leader in the BPO services in Eastern Europe, part of Telus International . He holds an MBA from INSEAD and is a graduated IT engineer as well as chartered accountant. Since CallPoint joined the Telus family in 2012, Xavier has been appointed President forTelus International Europe.
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Stefan Stoyanov is a Deputy Mayor of Plovdiv from November 2011 and he is responsible for culture, education, tourism, innovations, business development and European policies. He was born in 1982 in the city of Plovdiv. He finished his secondary education in the 91st German Language School in Sofia in 2000 and then he graduated "Bulgarian Philology" at "St. Kliment Ohridski" Sofia University in 2005. During his studies he worked as a journalist and editor. From 2005 until his inauguration as a Deputy Mayor he was engaged in private business. Worked in the field of development and promotion of online media, media – monitoring and analysis, advertising and PR campaigns.

Iglika Yordanova joined Colliers team in 2002. She played a key role in the structuring of the Retail department and the company positioning as a market leader. Over the past 8 years, Iglika and her team have worked exclusively on projects such as The Mall, Mall of Sofia, Mall of Plovdiv, Grand Mall, Burgas Plaza, Park Mall. Among their most significant achievements were the consulting services they provided throughout the expansion of retail giants such as Inditex, H&M, Peek & Cloppenburg, New Yorker and Carrefour on the Bulgarian market. Since 2008, Iglika has been actively involved in Colliers Bulgaria operations in her capacity of a member of the management team.
At the beginning of 2013 Iglika was promoted to Deputy Managing Director and soon afterwards in July same year became the Managing Director of the company. Her previous working experience is in the FMCG sector.

With more than 15 years of experience, Georgi Sarakostov is based in Sofia leading the Corporate Taxation and Indirect Taxation service lines in Bulgaria. Georgi joins us from PwC where he started as a VAT specialist. He has graduated Moscow University of International Relations. Georgi Sarakostov has a wealth of experience working in a regional practice and has participated in regional networks including International Tax Structuring and Transfer Pricing. He was involved in activities of non-government organizations focusing on improvement of tax regimes. Currently he is Co-Chairman of the CEIBG Tax and Legal Committee (Confederation of Employers and Industrialists in Bulgaria).



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Deputy Minister of Economy and Energy
Krasin Dimitrov was born on November 30, 1965. He has an MA degree in management and organization of the industry of University of National and World Economy and Business Administration MBA-LBS University of Lincoln, UK. His professional career has passed through various positions in international organizations and institutions - Regional Director of the Department "Trade and Industry" in the UN and EU Government in Kosovo (UNMIK-EU), Team Leader of Economic Reform in Montenegro program USAID, Team Leader of Privatization Program EAR-EU in Serbia, a Senior Financial Expert and Team Leader for Economic Reforms to improve the business environment in Bosnia and Herzegovina under the Program of USAID, a Senior Financial Expert and Team Leader for Crisis Management in Serbia, a Senior Expert in Finance and Management of SMEs in Bosnia and Herzegovina (World Bank), a Senior Finance and Privatization expert in Kosovo for the Program of EuropeAid and others. Currently he is an Associate Partner at Wyn River Ltd. and an International Consultant to UN, EBRD, WB, IFC for the Central and Eastern Europe and the countries from former Soviet Union. His qualifications are in the field of economic reforms aimed at achieving growth through regulation and control of the business environment, promoting the development of SMEs, public-private partnership, competitiveness, innovation and more.